ACORN DISPATCHER

The Big Task

Evaluate customer calls and match the right technician to every job.

Responsibilities

Meet daily goals prioritizing calls. Relay accurate information to technicians, ensuring proficient, quality customer experiences.
Manage the whereabouts and needs of every technician in the field.
Record the results of each service call and create report summaries for senior management.
Be professional and establish customer rapport, encouraging repeat business. Respond to customer requests, resolving issues and promoting the brand.
Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
Update customers throughout the day on the technician’s progress.

If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience.

Spend a little time learning about Acorn Service Group and give us a call or send us a resume. We look forward to hearing from you.