ACORN DISPATCHER


The Big Task

Evaluate customer calls and match the right technician to every job.

Responsibilities

  • Meet daily goals prioritizing calls. Relay accurate information to technicians, ensuring proficient, quality customer experiences.
  • Manage the whereabouts and needs of every technician in the field.
  • Record the results of each service call and create report summaries for senior management.
  • Be professional and establish customer rapport, encouraging repeat business. Respond to customer requests, resolving issues and promoting the brand.
  • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
  • Update customers throughout the day on the technician’s progress.

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging – you have just the right amount of skill and experience.

Spend a little time learning about Acorn Service Group and give us a call or send us a resume. We look forward to hearing from you.

E info@acornheat.com
P
604-948-9949  
W
acornheat.com




The Acorn Experience

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We work with you to choose the best solution for your needs and budget.

Honest Solutions

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Our estimates are upfront and transparent, with no hidden costs.

Upfront Pricing

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Our technicians are bonded, insured and licensed.

Licensed Technicians

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We arrive on time, do excellent work, and clean up before we leave.

Convenient Scheduling

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We guarantee our labour and honour all manufacturers’ warranties on the systems we install.

Workmanship Guarantee