CUSTOMER SERVICE REPRESENTATIVE


Acorn Service Group is excited to be adding to our team!

Are you a self-starter with excellent, empathetic and effective communication skills. We help people solve problems by working together as a team. Time-management and ability to work independently is necessary to be successful in the role.



The Work:

  • Manage inbound calls, outbound call, texts and emails with proficiency
  • Maintain a positive relationship with assigned accounts
  • Create new accounts and recover future Leads -Schedule service requests and problem-solve
  • Provide superior customer service
  • Work closely with dispatcher to ensure highest level of customer quality
  • Team player in assisting colleagues when required
  • Provide feedback to improve operations

Experience:

If you can achieve the above and you find it fun and challenging - you have just the right amount. Intermediate computer skills an asset.

The Offer:

Full-time work week preferred or what hours work for you? Lets talk about it! extended health benefits after 3-months, training and staff support, positive work environment in a growing local company. email resume to elissa@acornheat.com.

Or use the form below to send your resume.

Send your resume

  • Max. file size: 256 MB.
v


The Acorn Experience

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Back Title

We work with you to choose the best solution for your needs and budget.

Honest Solutions

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Back Title

Our estimates are upfront and transparent, with no hidden costs.

Upfront Pricing

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Back Title

Our technicians are bonded, insured and licensed.

Licensed Technicians

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Back Title

We arrive on time, do excellent work, and clean up before we leave.

Convenient Scheduling

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Back Title

We guarantee our labour and honour all manufacturers’ warranties on the systems we install.

Workmanship Guarantee