POLY-B (or POLYTBUTYLENE) REPLACEMENT

Ensure your home is not exposed to Poly-B.

Poly B, also known as Polybutylene, is a semi-flexible grey pipe used in residential plumbing systems. It was installed in between the years of 1985 and 1997 because of its flexibility, low cost, and ease of installation. Estimates are that in Canada there are over 700,000 houses that have Poly-B installed before it was discontinued. Every single one of these homes is at risk of poly-b failure. As time passes it becomes more of a risk for failure. It’s not a matter of if but when it fails.

Why should I replace my Poly-B plumbing?

1) Poly-B in a home is degraded by the chlorine found in the water. Chlorine will make the pipes brittle over time and will eventually lead to pinhole leaks or even a complete pipe failure. If not caught early this can lead to damaging your home, even worse you may not detect this damage.

2) Homeowners may experience difficulty in securing insurance and Poly-B plumbing can discourage potential buyers from purchasing your home in the future.

Why can you do about Poly-B?


Eventually, all Poly-B will fail and ideally it should be replaced before the risk of failure. If replacing is not a current option there are some steps you can take to slow down the rate of failure.

Replace plastic fittings:
Some fittings were made of plastic and often failed over time. It is easy to check if you have plastic fittings and they should be replaced copper or brass fittings.

Lower water pressure:
Pressure-reducing valves can be installed to reduce the water pressure, this reduces the stress on the pipes and fittings and may extend the life of your Poly-B pipes.

Reduce chlorine:
Chlorine in water can speed up the degradation of poly-B pipes.  Installing a filter to remove chlorine before the  water comes into your home.

Reduce your heat:
Hot water will make Poly-B pipes degrade quicker. Consider lowering the minimum acceptable level.  BC Hydro recommends setting the tank to no lower than 55 degrees.

See Why Our Customers Trust Acorn Service Group

Went into the office at 8:45AM to ask about a new water heater. Ours had just given up. By 11:30AM we had the new heater installed and working. Thank you for the quick and excellent service - very much appreciated. Roger and Sharon Shergold
roger shergold
roger shergold
08:49 28 Feb 24
I am very happy with the service Key provided. He was patient with me and answered most of my questions. However he couldn't solved the humming noise from my less than a year heat pump. He said he will report the problem back to the installers and hopefully they can solve my problem.
Francis Ang
Francis Ang
21:27 23 Feb 24
We had Harman come to do boiler servicing. He was great, very friendly and knowledgeable. He took the time to explain everything he did for the servicing of the boiler. He showed me pictures of a part that needed to be replaced and gave me explanations of what it did. He even called back and told my husband everything as well which I appreciated (I would not be able to explain it to the same level).We couldn’t be happier with the service and expertise from Acorn. Every technician that has ever come to the house has been fantastic and they always take the time to explain any issues if they are found. The company is great and we will continue to use them for our heating and cooling systems.
Aishah Ali
Aishah Ali
20:17 20 Feb 24
When the house became cold, Acorn took no time in coming out and Shawn assessed that a new furnace was needed. Nicholas brought space heaters so we didnt freeze n next day Curtis began the arduous task of removing the old furnace that was underground in a crawlspace. The next day McLaren came to help put in the new furnace. They were thorough with their work and left everything tidy. I was most impressed...and the house is warm again Thank you
Background Brenda
Background Brenda
21:59 17 Feb 24
Great service. Professional helpful staff that are very considerate. They explained the whole installation process of my heat pump and made it clear and easy to understand. As a tradesworker myself, I was impressed with the standard of work and clean up.
Rod Bianchini
Rod Bianchini
02:10 15 Feb 24
Great experience having a heat pump installed by Acorn. Wes and Max worked so hard and did a great job and communicated with us well. Very professional and a great experience.
Alison Hay
Alison Hay
01:40 14 Feb 24
Quick, efficient service. Repair person was friendly. Will definitely utilize Acorn for future plumbing and/or heating needs.
Barb Tull
Barb Tull
00:00 08 Feb 24
ACORN is the best! Very professional, courteous, and knowledgeable throughout the entire process. From the time we received the quote, to the installation of our AC unit. Shawn discussed everything clearly, and was extremely informative with us on our options and what would work best for our home. The technicians that came were punctual, professional, efficient and tidy with their work. After the work was done, they were informative and spent the time explaining the system, and answering any questions and provided helpful tips. I would highly recommend Acorn for any heating and gas services! Thanks Acorn!!Dana & Aaron
Aaron K
Aaron K
23:45 03 Feb 24
Top notch company!! Dealing with Shayne to start and the bulk of the work done by Nathaniel. Awesome job on my boiler that has been a problem for many years. Give Acorn a shout out….you will not be disappointed. The office staff was very pleasant to deal with too.
Aubrey Wong
Aubrey Wong
04:20 02 Feb 24
Very responsive. My boiler packed it in and I had someone come on site within 4 hours to determine what the issue was. I had to replace my unit and although the install could not occur until the snow melted acorn provided me with some space heaters and checked in. The install went smoothly and they communicated well throughout the entire process. Young installers but knowledgeable professional and respectful. If they didn’t know a question they found me the answer quickly . I’ve used acorn for years ( 20 years) and highly recommend them
Ela Zap
Ela Zap
01:55 24 Jan 24
Excellent service, !!!! Nathaniel was open to what I thought the problem was based on my observations of the leak under my sink..with that info he was able to determine where the leak was..He was very easy to speak with👍👍👍 He just did a GREAT Job..I will definitely tell my friends about ACORN PLUMBING, and will definitely call you for any of my plumbing or heating needs..Thank you very much 👍👍👍👍
Karen Irene
Karen Irene
01:49 28 Dec 23
I had Acorn inspect my furnace and boiler last month due to problems with my heat. Nathaniel came by and was very knowledgeable and helpful in educating me about my heating system (which I know nothing about). Most importantly, he was able to replace and fix a few parts which resulted in a 70% decrease in my gas bill the following month! Super happy with the service and will go back to them for any future maintenance work. Great customer service on the phone as well. Highly recommend!
Leon L
Leon L
18:59 01 Dec 23
I have had issues with heating/cooling equipment in my condo for quite some. In every instance the office staff have been extremely helpful and patient in explaining the process. The tech Harman. went out of his way to explain the equipment to me and was extremely courteous and professional. In fact when it took less time to replace the item than the estimate Acorn staff passed the savings on to me.
Lorne Mccardell
Lorne Mccardell
22:29 28 Nov 23
Adam did an excellent job on our furnace maintenance and we will continue using Acorn for all our heating needs
Gord Collings
Gord Collings
16:12 16 Oct 23
I am always impressed by the quality of work and the professionalism and helpfulness of all members of the Acorn team. It is reassuring to know that we have an honest, reliable and prompt plumbing and heating company right in the neighbourhood. Thank you for saving our household from disaster on more than one occasion!
Nancy Cox
Nancy Cox
21:16 10 Oct 23
Probably the best technician I have used in the past 25 yrs. Very professional and knowledgeable who did a thorough diagnosis, identified several problems and walked me through his approach to fixing them. Approached the job with the attitude that he wanted our boiler to perform without fail for the next year. Wel done!
Jim Noel
Jim Noel
21:27 26 Sep 23
On what may seem like the wettest day of the year so far, Chris and James worked effortlessly to get our new gas fireplace installed. Super friendly and hard working I would 100% recommend them and am already looking to book them for my annual boiler service.
Sarah Cooper
Sarah Cooper
21:51 29 Aug 23
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Get A Free Consultation About Your Poly-B Piping

Contact us today to discuss your options and to protect your biggest investment, your home.

Find out why our Ladner, Tsawwassen, North Delta, Surrey and White Rock customers recommend us to their friends. To book an appointment or arrange a free consultation – Give us a call 604 948 9949 or or send us an email.

 

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