CUSTOMER REVIEWS

What Our Customers Are Saying

We’d like to share some of our customers’ comments with you, to show you what the Acorn Experience means to them. We know peace of mind is important to our customers and is why we 100% stand behind our work. Trust your home to professionals who are obsessed with providing customer service that exceeds your expectations.
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Laurie Brummitt
2 days ago
Thanks James, It was really nice to meet you. My fireplace is all set to go in September and I’m very happy with the work you (and Kerry) did 😊
Muktak Aklujkar
2 days ago
I have been on Acorn’s service plan for 5 years, getting great value to fix heating and plumbing issues efficiently. I appreciate the expertise and professionalism of technicians Michael, Chris, Shane, Jordan, James, Jason, Maclaren and their office team. Consistently positive experiences.
Jordon
3 days ago
Had our water service line replaced. What a show! Team leader Dan C. handled our big time job with professionalism and kindness. Very transparent; explaining in great detail all of the work that would transpire, and even while it was going on. Laying out clearly all of our options, potential problems, and pricing ahead of time. The team of Dan C., Declan, and I believe Luke (hard to read) were outstanding. Great success! 🎟️
yulin fan
3 days ago
Maclaren and Mario did wonderful job and got me the new tank in asap! Awesome service and highly recommend!
Phyllis Chiu
3 days ago
We are so grateful that we chose Acorn to service our new house Heat pump & AC systems. Their staff Jamie is so responsible and helpful that he spotted the defect and overlooked issue by the developer and fixed it for our safety! He event has eyes for details and notified us the washing machine air vent outlet need clearance. He went an extra mile to assist me while I tried vacuuming. The service is better than my expectation! Immediately signed up for yearly package.
Gloria
3 days ago
Mario replaced our kitchen drain - it’s working much better now and he answered all of our questions about other plumbing as well. We’re very happy with his patience and his work. Thank you. Nick helped us install new toilets and unclog all our sink problems. Very efficient and addressed all of our concerns. Everything is working great even a year later. Thank you for your help. Danny installed another toilet for us and it’s working great. Respectful and knowledgeable, and everything was seamlessly done. I’m very happy with each technician and would request them in the future. Thank you all very much.
Urarin Kungsanarux
3 days ago
Shout out to Jayden, the technician who came to replace the garburator in my kitchen. He is very knowledgable, polite, and thorough. He took time to explain the options for me and told me the pros & cons. Completed the job quick and clean. Another shout out goes to Laura. She is kind and understand. She got me the quote right away and made the appointment process easy. The price is also reasonable and straightforward. Very impressed with the service from Acorn.
Robin Wilson
1 week ago
Some reviews are a pleasure to write. This is definitely one of them. We hired Acorn Plumbing from Delta, BC to do a complete repiping of our house from PolyB to Pex. The job was completed in two days by a team of very pleasant, experienced and technically skilled young men. Their work was exacting and precise producing an extremely satisfactory result. I want to name them because they deserve much credjt. They were Noah, (the team leader) with Lucas, Colin and Luke. I was informed continuously on where they were at with the project, each step, and answered any questions I had, always politely and helpfully. They cleaned up very neatly at the end of each day and it was a pleasure to have each of them in our house. We also greatly appreciated the work of Shawn in Operations and the friendliness of the office staff. I have no hesitation in highly recommending this company. Robin Wilson.
Mister Gee
1 week ago
I found the guys professional and friendly. They fixed a leak, vacuum cleaned, and even repainted the interior to make it look fresh and new. They seemed to go above and beyond.
Gordon A. Long
1 week ago
I'm a customer of many years, and the technicians who come out from Acorn are always knowledgeable and courteous. The lady at the office really has her act together.
Keath Seeton
1 week ago
Acorn team Mario and Jamie were here once again to do the yearly maintenance on furnaces, water tank and one fire place. As usual very professional, efficient and friendly. Many thanks
Graham Lawson
1 week ago
Had a small Daikin unit installed yesterday, the guys did a great job. They listened and were comumunicative, and left the job site spotless. It was a pleasure to have them do the work for us.
Robin Johnston
2 weeks ago
Mario did an excellent job. Communication was great and we were well informed. Mario was a pleasure to deal with.
Leah Harpestad
2 weeks ago
Stuart and Maclaren helped my grandma and when her heating tank burst and she says they were the nicest guys. Super helpful and super appreciative of thier help! She was so impressed how well they got along and worked with each other too. Very friendly service! She wanted to say a big thanks to Mario aswell who gave her the estimate. Overall a great experience with Acorn Plumbing!
Robert Miller
2 weeks ago
Wes and Colin did a great job installing our new heat pump. On time and on budget-no surprises. Polite and easy to deal with.
Gloria Blanchard
2 weeks ago
Five stars. I've had membership with Acorn for 3 years plus and have had several service calls with Nick. I've always had excellent service and rapport with everyone at Acorn.
Jordan Robinson
2 weeks ago
Acorn came and installed an air handler and heat pump for us and their service was incredible! Helped us out with rebate forms, took care of all the work in tidy and organized fashion. The installers on site were clean and respectful not to mention handsome.
Robert Metcalfe
2 weeks ago
Mario was on time, friendly and professional. He provided helpful suggestions re plumbing preventative measures and was all in all very helpful. Happy to have him our home
Katie Beall Hill
2 weeks ago
We found a cracked connection piece at our main plumbing line, after hours. Acorn emergency line helped us and we were able to shut off water and then schedule a morning service call. Danny arrived quickly and was so helpful, kind, patient, and cleaned up! Our water line was repaired in 2 hours. Thank you!
Alayna McBride
2 weeks ago
Jayden saved me in my time of need! Really appreciate his prompt response to my emergency call and his willingness to try different options and explain them all to me before we landed on the solution. Shout out to Dan C as well! Fully recommend this company - they are the ultimate professionals.
Nano Hawa
2 weeks ago
We had Stuart come out to deal with a pair of gas leaks. He was phenomenal and caught multiple things our inspector missed. He was courteous, prompt, exceptionally friendly and knowledgeable and did a great job.
Robert Filc
3 weeks ago
I had a very positive experience with Acorn after our hot water went down right before the weekend. They came out within a few hours to provide a quote and had the full installation scheduled just three days later. To help us get through the weekend, they provided a temporary 30-gallon electric boiler, which was a huge help and much appreciated. The installers, Noah and Luke, did a great job. They had to deal with some pretty difficult conditions in our tight attic and crawl space, but they handled the entire process professionally, efficiently, and kept everything clean. The final product looks great—the piping layout is straight, organized, and clearly done by experienced professionals. I'm very happy with the quality of their work and would highly recommend Acorn to anyone looking for reliable service. Thanks again to Noah and Luke for the hard work.
Sammy Bagnall-Milford
3 weeks ago
Once again Jamie came by the house for the air pump's annual service. Very professional, informative, and polite! We always go with ACORN and they continue to impress us. Jamie even remembered our questions from last year! I highly recommend ACORN for their quality service.
shauna bagnall
3 weeks ago
Jamie just left after doing an annual service on our furnace. He was so nice and polite! He was Very informative about new products and gov’t rebates and explained how it all worked to us. Super friendly and outgoing guy!! Thanks Acorn! And thanks to Jamie!! ⭐️⭐️⭐️⭐️⭐️ July 2026 Once again Jamie came by the house for the annual service on the heat pump. One year later and he remembered us, and our questions from last year! Super great service, very professional and informative! Acorn is 5 star!