CUSTOMER REVIEWS

What Our Customers Are Saying

We’d like to share some of our customers’ comments with you, to show you what the Acorn Experience means to them. We know peace of mind is important to our customers and is why we 100% stand behind our work. Trust your home to professionals who are obsessed with providing customer service that exceeds your expectations.
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Nano Hawa
7 hours ago
We had Stuart come out to deal with a pair of gas leaks. He was phenomenal and caught multiple things our inspector missed. He was courteous, prompt, exceptionally friendly and knowledgeable and did a great job.
Mike Taylor
3 days ago
James did a great job servicing our heat pump. Professional, friendly, and very thorough in his work. Will definitely use Acorn again.
Alex
1 week ago
I don't leave non-restaurant reviews often, but Acorn's quality of work and professionalism deserve a 5-star review. Acorn team repiped my house, replaced the poly-b water main with PEX, replaced my furnace, and installed a heat pump. Max, Dan, and the rest of the Acorn team were outstanding. I was impressed with how diligently and quickly the team completed the project, the depth of their skillset and knowledge, and with how they cleaned up after themselves at the end of each day. It is hard finding a contractor you can trust with major home upgrades, but Acorn delivered on every front. Thank you again to Max, Dan, and the entire crew for a stress-free experience and a job well done.
Bill and Ruby
1 week ago
Thank you Danny for your quick and efficient solution for what could have been a very expensive and messy repair of a water leak. We appreciate knowing that Acorn Plumbing has the right people for the job. Our boiler needed repair, but is out of production, so we decided, since Danny did such a good job on our domestic water problem, that we would have Acorn replace the boiler. Harmon was helpful at pointing us in the right direction, and Colin and Lucus did a very professional job installing the new boiler and all the ancilliary pipe work. The boiler room looks so much more organized! The work was done quickly and efficiently, and our heating system is now working perfectly! Thanks guys for a job very well done! After about 7 months, the main circuit board on our new boiler failed. I called Acorn at about 8:30 am, and by 11:30 that same day, they had the circuit board replaced and the boiler operating! That is great srervice. Thank you.
Boyd wilson
1 week ago
Highly recommend using Acorn for regular maintenance on a A/C unit they installed. Great service, great guys and he left the place cleaner than it was before he got here. Nice to support a local company as well.
Kiel Yu
1 week ago
Both Jamie and Danny were courteous, professional, and provided excellent service. They clearly laid out the issues with our home plumbing and presented estimates without being too aggressive.
Darren Jerke
1 week ago
When it rains it pours… Had separate issues with the plumbing in our old house, twice in one week. Didn’t hesitate to call Acorn again and they came through as usual. Very happy with their service. Lucky to have this great local company so close to home.
Ruth Turnbull
2 weeks ago
Great service!! Phoned before hand to advise of arrival. Ensured that my other heating /water appliances had been serviced and what to watch for. Also helped to reprogram thermostat!
shannon taylor
2 weeks ago
Ke from Acorn plumbing & heating went above and beyond when he serviced our AC unit. He noticed some rodent activity and used a combination of wire mesh, adhesive and foam to ensure critters would not chew any of the electrical components. Definitely 5* service. Thank you Ke.
Anna Zheng
2 weeks ago
Our entire experience with Acorn Plumbing was fantastic. From the moment we learned that our Triangle Tube boiler had been recalled to having the repair kit ordered and appointment scheduled, the process was seamless and we’re very happy with how everything turned out. Every staff we interacted with was friendly, attentive, and helpful! Our technician, Jamie, was knowledgeable, professional, and took the time to explain everything clearly. The kit was installed perfectly and we truly appreciated the exceptional service we received. We highly recommend Acorn Plumbing to everyone!
Barbara Vanderheide
2 weeks ago
R&M Mechanical were very professional and great to deal with. The technician they sent whose name is Angel was fantastic to deal with and so friendly. I had a new sealed toilet that was broken when opened. I couldn't believe it, Angel stated that he would return the toilet (I had the receipts) his supervisor called to make sure that is what I would like. So the communication and quality of work that was done is out standing and I would recommend this company in a heart beat. I especially appreciated Angel and how he made everything about what he did a joy. Thank you so much.
Ceris
2 weeks ago
James from Acorn did our furnace and a/c yearly service today. He was diligent and a great communicator with us which we appreciated. Thank you Acorn | Heating | Cooling and plumbing for being in our great community and providing excellent services and products. ⭐️⭐️⭐️⭐️⭐️ Danny from Acorns Plumbing division did a full and detailed plumbing inspection on our property today and was very thorough, clean and explained any issues he found with us in a way we understood. ⭐️⭐️⭐️⭐️⭐️
Alexander McCorquodale
2 weeks ago
Had a great experience with Acorn from quote to completion. Noah and Stuart did a great job installing our new heat pump. They were hard working, courteous and did a great job. Thanks!
sharon jacobs
3 weeks ago
Thank you, Josh. You did a wonderful job fixing our clogged kitchen sink. We appreciate it. Thank you and Acorn.
Ken Parsons (Ken)
3 weeks ago
On behalf of my mother in law. Acorn service was excellent! From quote to clean up. Highly recommended.
Chris Smeth
3 weeks ago
Josh was great. Friendly and knowledgeable. He didn't mind me watching so that I could learn. Highly recommend Acorn!
Joanne Pue
3 weeks ago
My old toilet in my main bathroom leaked and ruined the floor. Lucas removed the old toilet. Mario brought the new toilet and installed it on my new floor. He checked the water pressure, discovered it was much too high and installed a new pressure regulator. He also noticed some other minor plumbing that needed attention. I appreciate the proactive preventative attention. I also find the support staff very friendly and helpful.
Kam S
3 weeks ago
I had a great experience with Acorn. I have rarely met someone as honest and knowledgeable as Shane. He took the time to assess the situation and gave me the best, most honest advice rather than trying to sell me something I didn’t need. I really appreciated his professionalism and integrity. I will definitely call Acorn again if I need any plumbing or HVAC services in the future. Highly recommended!
Lynelle Johns
4 weeks ago
I had an excellent experience with Acorn Heating, Plumbing and Cooling. Ke serviced our heat pump and then completed the necessary repairs to get the system operating the way it should. He was extremely professional, knowledgeable, and very customer-focused. He took the time to explain everything clearly and made sure the job was done right. Adam serviced our furnace and thoroughly inspected the system. He identified several issues that required immediate attention and clearly explained the importance of addressing them. Adam checked for carbon monoxide, air flow rate, gas leaks and gave my wife and I a complete run down on what he did for us. His honesty and attention to detail were greatly appreciated. Both Ke and Adam provided outstanding service, and I highly recommend Acorn Heating, Plumbing and Cooling for their professionalism, expertise, and commitment to customer satisfaction.
Susan M.
4 weeks ago
Acorn has done a great job over the years keeping up our furnace and pool boiler. Great service, friendly techs, a pleasure to work with.
Mark Johns
4 weeks ago
Declan and Curtis from Acorn Heating and Cooling did an excellent job installing our Navien tankless water heater. They were professional, knowledgeable, and took the time to explain everything clearly. The installation was clean, efficient, and completed with great attention to detail. They arrived on time, worked hard, and made sure everything was working perfectly before they left. We are extremely happy with the quality of their work and would highly recommend Declan, Curtis, and Acorn Heating and Cooling to anyone looking for reliable and skilled installers.
B Bourgeois
4 weeks ago
Kuddos to Chris at Acorn Service Group for reaching out to me today as a follow up on some service work that was done recently! Acorn has a great team and Chris proves it!
Keyvan Nowrouzian
1 month ago
ACORN Svc Grp is indeed a professional firm with a very experienced team. The technician who attended to my tankless water heater trouble-shooting today was quite courteous and extremely professional in his job. He did a thorough service of the water heater and will conduct a replacement of a faulty board next week hopefully. This was a great job in my townhome. A giant Bravo-Zulu to the technician, Jamie! Thank you!
Gary Redman
1 month ago
Technician (Lucas) arrived at 10.00am as scheduled. After introductions, I took him downstairs to Laundry room where water from upstairs sink was backing up into laundry tub and not draining into outside pipe. After seeing the problem, he immediately went to his truck, gather equipt. and began disassembling pipes. He showed us photos of heavy build-up inside pipes. Using power snakes, he could not clear the line through the outside pipe up to 80 feet !! He called another technician (Josh) and they brought in their King of machines (Hydro Jet) with 4000 psi capability and 200 foot reach. Finally ... Success !! - after many hours of sweat, frustration, teamwork and determination. Both men were confident in their knowledge and explained to us what they were doing along the way. They answered all of our questions and concerns and were extremely easy to relate to. A top notch and pleasurable experience considering a 54 year build-up of congested piping that we were faced with unexpectedly. Both gentlemen are highly recom -mended and shone brightly for your company !!