COMMERCIAL HVAC - SERVICE, REPAIR & INSTALLATION

From design to install, you can trust us to do the job right

At Acorn Service Group, we will provide you with a range of solutions that fit your needs and budget, and an accurate, upfront estimate of the price of the work, with no hidden costs. We’ll review your options and work with you so that you can make an informed decision.

We service, repair and install all major makes and models of commercial heating and cooling equipment, including:

    • Boilers
    • Furnaces
    • Heat pumps
    • Air conditioning systems
    • Hot water heaters
    • Air handling units
    • Make up air units
    • Unit heaters
    • Supply air fans
    • Exhaust fans
    • Swamp coolers
    • Infrared warehouse heating
    • Production heating and cooling
    • Heat recovery ventilators
    • Energy management analysis

24/7 emergency service

We look after your equipment, so you can look after your business

You can extend the life of your heating, cooling, and plumbing systems with regular maintenance. Acorn Service Group makes it easy with the Acorn Service Plan for businesses – you save money and receive priority scheduling for both service calls and emergencies. We can customize a plan for you based on your service needs.

We guarantee our work

We will make sure that you are completely satisfied with your Acorn Experience. We stand behind our work.

  • On your install: Acorn labour warranty (system-specific), plus we honour any manufacturer’s warranty for the system we install
  • On your repair: 1-year Acorn parts and labour warranty

WE SERVICE, REPAIR AND INSTALL HAV SYSTEMS

Acorn Service Group has earned a reputation for good work and honest advice. But the thing we’re most proud of is our commitment to treating people right. See what our furnace customers say about us on Google.

The Acorn team installed a new combination hot water / boiler system to replace our 25 year old boiler & aged water tank. The project was completed professionally, on-time & on-budget. Much appreciated ! Joe
Joe Moric
Joe Moric
19:17 29 Jan 23
If you're thinking about using Acorn Services just do it. I recommend them to family and friends without hesitation. I cannot overstate how professional, knowledgeable, and friendly everyone is and how they work together seamlessly as a team. In Jan 2021, Acorn Services rescued me and replaced several cracked and leaking pipes. How they operated convinced me to switch my maintenance services exclusively to them. Recently our 50 year old boiler had finally reached its endpoint. Shane provided me with options to replace the boiler and hot water tank (also at end of life) with a combined system, the pro's and con's of each vendor, assured me that everything was included in the quote (and it was), advised me of the rebates, coordinated the schedule with me, and let me know what I could expect. Austin led the install with help from Max and they went above and beyond. Our mechanical room was pretty funky and it had an ancient snow melt machine and old shelving that they removed at no extra cost. What a transformation over two days to see all the old stuff out and this clean, modern system mounted on the wall, and tucked in the corner. The room looks amazing - you can tell that they created a design for the room and installed the system to give us the most free space possible. There was an issue with a component of the vendor hardware, which the guys worked late into a Friday evening to resolve, but it required a new part. Jamie arrived the following morning and replaced the part, tuned the system, and got it up and running in less than an hour. Overall a great group of people and we're extremely satisfied.
Barry Caswell
Barry Caswell
19:04 14 Jan 23
Had a problem with our boiler. Acorn responded quickly. Fixed the problem. The technician was friendly and knowledgeable. I have used Acorn previously for the install which was done well and priced better than other quotes received
David Whyte
David Whyte
21:15 13 Jan 23
James and his associate did a good job, I highly recommend Acorn for plumbing and heating needs.
Bob Hart
Bob Hart
21:24 10 Jan 23
This is not an easy review to write. The office staff have been excellent, they communicate effectively in a timely fashion and are very knowledgeable despite not being trained technicians.My concern lies with the service Acorn provided.My furnace stopped working and I called Acorn on Friday, I explained the situation and also said that I had an alternate source of heat in the house so it wasn’t an urgent issue.I was called on Tuesday with the news that a technician was available and he correctly diagnosed a faulty gas valve. The valve was replaced and I was billed $149 for the call out (which I knew about) and $508 for the valve (which seems a little steep).From that day on we noticed a smell that we thought was gas but did not smell like rotten eggs as BC Hydro describe so we were confused what it might be.My wife eventually convinced me to call Acorn and to their credit a technician was dispatched that day.He confirmed that the smell was indeed gas and there were two leaks, one from a loose out pressure tap on the valve and one due to the flare nut being cross threaded when the valve was installed.He fixed both leaks under warranty.I called Acorn to express my concern about the cross threaded flare nut as a potential source of future leaks. The office staff said they were pretty sure it would be fine but that I should check for leaks on a regular basis. I was not satisfied with this answer. The office said that the Service Manager would call me to discuss my concerns. That was one week ago. No call.I would like Acorn to replace the cross threaded gas valve with a new one so my family and I can feel confident that it isn’t likely to develop a leak sometime in the future.I also would like to reiterate that gas does not smell like rotten eggs, so if you suspect something may be gas - assume it is and call in an HVAC tech. I didn’t, and put my family at risk for nearly a week while I tried to figure out what the smell was.I sent this review to Acorn and got a call from the service manager who apologized and told me that the service tech who said the fitting had been cross threaded said that he didn’t mean it was cross threaded and shouldn’t have written that. I asked for a picture of the threads which the tech had taken at the time and they looked okay.I am not completely comfortable with the state of our furnace and will be closely monitoring it for leaks. I asked that they schedule a follow up check in about six months or whenever their quiet time is to be sure we haven’t developed a slow leak. I also suggested they do a comp service while they were here to compensate us for the hassle and risk they caused. No reply.In all conscience I can’t recommend Acorn.After posting this review I received a call from one of the owners. She had no issues with any of my comments and apologized, noting that the service people are run off their feet at the moment but that was no excuse for not responding to my last communication. She offered to send someone round to confirm their were no leaks and also agreed that in the circumstances my request for a follow up check and complimentary tune up during the Spring were completely reasonable. She immediately followed that up with an email confirmation. She is proud of the people they employ and wanted to make sure that I was a satisfied customer. I had initially given them 3 stars, it is a shame it took a dodgy review to get good service. I am not sure yet how I feel about using them again, but as far as this transaction is concerned I am satisfied with the final outcome.Ian Denison
Ian Denison
Ian Denison
21:58 25 Nov 22
I made an appointment for a technician to come and look at my heat pumps because I was having trouble with them. The technician showed up and asked what the problems I was having with my system, I explained the problems and he told me what he thought he should do to find the problems. He told what he thought it could be and gave me options on how he wanted to proceed, also let me know the probable costs and came to an agreement. Thank god he did a thorough investigation before diving into what I thought was wrong because he figured out the problem and cost me half of what I thought the problem was. I would use Acorn again and if all their technicians are as good as the one I had there a very lucky company.John Newman
Scribner Man
Scribner Man
01:41 27 Oct 22
Ke was great. Very professional and resolves my heating issues. I will continue to contact Acorn!
Becca Bastien
Becca Bastien
22:51 19 Oct 22
Austin and Max from Acorn installed a Navien tankless water heater for us. They are competent, professional, polite, knowledgeable, neat and efficient. They represent Acorn very well. Thanks for the great service, guys. And thanks to Shawn and Acorn for arranging the sale and service.
Glenn Johnson
Glenn Johnson
23:27 17 Oct 22
js_loader

Find out why our Ladner, Tsawwassen, North Delta, Surrey, Richmond and White Rock customers recommend us to their friends.

The Acorn Experience


Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Back Title

We work with you to choose the best solution for your needs and budget.

Honest Solutions

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Back Title

Our estimates are upfront & transparent, with no hidden costs.

Upfront Pricing

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Back Title

Our technicians are bonded, insured and licensed.

Licensed Technicians

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Back Title

We arrive on time, do excellent work, and clean up before we leave.

Convenient Scheduling

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Back Title

We guarantee our labour and honour all manufacturers’ warranties on the systems we install.

Workmanship Guarantee

Time for a service? Thinking about a project? Book an appointment online or give us a call.