DAIKIN AIR CONDITIONING

Daikin Air & Acorn Service Group are the perfect pair to beat the summer heat!

Today, the air, temperature & humidity is perfect. Perfectly clean and fresh, like just after a rainstorm. The only thing more perfect than this outdoor scenario is that it’s all happening inside. We aim to make the air inside as refreshing as the outside. Better comfort, better control, better efficiency & better quality. Create your own unique ecosystem and make every day perfect.

Why Customers Choose Acorn

Live Google Reviews

When you chose a Daikin Comfort System you deserve a reliable, skilled and efficient company to install your system.

Acorn Service Group

4.9

Based on 466 reviews

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Jamie did an awesome job! He was pleasant, efficient and very helpful! He kept me informed of his progress with the service and shared handy maintenance tips to ensure my systems run in tip top shape. I highly recommend his service!

Phyllis MacPherson

21:33 25 Mar 23

Had two old toilets replaced with new ones as one of them had started to crack. Acorn came and looked and measured first, then ordered the toilets and called to book when they arrived. I got a 3hr window then they called when they were 45 minutes out. Nick and Leon were prompt, friendly, and professional and treated the home with care. They also did a random small repair they happened to notice. They even folded the tp into a hotel style triangle. Nick was a good, patient trainer showing his new colleague the process.

Sam T

23:13 21 Mar 23

Nick and Mario came to install a new hot water tank for me. Mario came to quote and nick was here the next day to install. Great fast service

Janet Gower

19:15 17 Mar 23

Super fast service! Nick was friendly and professional and provided some great suggestions. Thank you!

M.C. Guevremont

16:58 16 Mar 23

I totally recommend Acorn to help with anything needed with heating and plumbing. Efficient, super helpful and knowledgeable technicians on the two occasions that I have had them here over the past few years.Today I was delighted to be able to ask the advice of Dennis (the technician who was here to do a check over of my furnace) about a problem that had been bugging me for years with the noisy fan of my fireplace. I was thrilled that he was able to quickly troubleshoot the issue and is now arranging with his Acorn colleague to see about ordering a replacement part.I also was able to learn more about my furnace and after seeing the filter that it would be advisable to have the ducts cleaned (I have 3 big dogs). I was able to get a referral to reliable company with a 10% discount—again, supportive, helpful and efficient.The technician also checked my water tank and offered very helpful advice (and will ask his Acorn colleagues to check (via the tank’s serial numbers) as to what it’s longevity is before it should be replaced. I am a big fan of being proactive to avoid “disasters” such as a leaking tank so I am feeling relieved about the water tank (which has been on my mind for a while).What I really appreciate is the support and assistance through the technician’s helpful attitude, knowledge, efficiency plus follow through which for me translates to peace of mind as a homeowner.Having a quality company that I can trust and depend on translates to peace of mind. I totally recommend Acorn Plumbing and Heating.

Wendy Steeves

23:57 11 Mar 23

Ke the service technician did a great job and explained everything. Very knowledgeable and professional.

Herb von Hockauf

21:45 10 Mar 23

A very good company to work for extremely nice staff who will support you. enjoyed my time with them. Jason

Reflex

22:54 14 Feb 23

James has performed fast and efficient service. I would let him do all my maintenance in the future.

Rick Hepting

22:43 27 Jan 23

If you're thinking about using Acorn Services just do it. I recommend them to family and friends without hesitation. I cannot overstate how professional, knowledgeable, and friendly everyone is and how they work together seamlessly as a team. In Jan 2021, Acorn Services rescued me and replaced several cracked and leaking pipes. How they operated convinced me to switch my maintenance services exclusively to them. Recently our 50 year old boiler had finally reached its endpoint. Shane provided me with options to replace the boiler and hot water tank (also at end of life) with a combined system, the pro's and con's of each vendor, assured me that everything was included in the quote (and it was), advised me of the rebates, coordinated the schedule with me, and let me know what I could expect. Austin led the install with help from Max and they went above and beyond. Our mechanical room was pretty funky and it had an ancient snow melt machine and old shelving that they removed at no extra cost. What a transformation over two days to see all the old stuff out and this clean, modern system mounted on the wall, and tucked in the corner. The room looks amazing - you can tell that they created a design for the room and installed the system to give us the most free space possible. There was an issue with a component of the vendor hardware, which the guys worked late into a Friday evening to resolve, but it required a new part. Jamie arrived the following morning and replaced the part, tuned the system, and got it up and running in less than an hour. Overall a great group of people and we're extremely satisfied.

Barry Caswell

19:04 14 Jan 23

Exterior Gas BBQ Box Install - Jamie did a great job installing our outdoor gas bbq box. The box (stainless steel) is neat, clean and athletically appealing. Jamie, was very thorough in testing and restarting all our gas connections (fireplaces, stove, water tank and furnace) to ensure everything was up and running. As well Jamie, was super friendly and we very appreciated him showing us how to properly and safely use this new connection. Thank you!

Shelley Harris

21:07 11 Jan 23

Ke did a great job. Very efficient and even vacuumed our laundry room. Cleaner than when he got here!

Russell Bostock

03:07 11 Jan 23

Acorn was able to come same day and help with a furnace issue. Jamie was awesome. Efficient and friendly.

Braden

06:08 10 Jan 23

Always great service from Acorn. Thx to Jamie Stewart who was very professional and thorough. Great company!

John Donnelly

20:20 08 Jan 23

Appointment made in good time.Technician arrived on timeClean efficient. Professional.Advised on hot water tankCleaned fireplace on requestVery reasonable billingThese standards have been met for mote than 10 years

Beryl Oborne

21:04 04 Jan 23

This is not an easy review to write. The office staff have been excellent, they communicate effectively in a timely fashion and are very knowledgeable despite not being trained technicians.My concern lies with the service Acorn provided.My furnace stopped working and I called Acorn on Friday, I explained the situation and also said that I had an alternate source of heat in the house so it wasn’t an urgent issue.I was called on Tuesday with the news that a technician was available and he correctly diagnosed a faulty gas valve. The valve was replaced and I was billed $149 for the call out (which I knew about) and $508 for the valve (which seems a little steep).From that day on we noticed a smell that we thought was gas but did not smell like rotten eggs as BC Hydro describe so we were confused what it might be.My wife eventually convinced me to call Acorn and to their credit a technician was dispatched that day.He confirmed that the smell was indeed gas and there were two leaks, one from a loose out pressure tap on the valve and one due to the flare nut being cross threaded when the valve was installed.He fixed both leaks under warranty.I called Acorn to express my concern about the cross threaded flare nut as a potential source of future leaks. The office staff said they were pretty sure it would be fine but that I should check for leaks on a regular basis. I was not satisfied with this answer. The office said that the Service Manager would call me to discuss my concerns. That was one week ago. No call.I would like Acorn to replace the cross threaded gas valve with a new one so my family and I can feel confident that it isn’t likely to develop a leak sometime in the future.I also would like to reiterate that gas does not smell like rotten eggs, so if you suspect something may be gas - assume it is and call in an HVAC tech. I didn’t, and put my family at risk for nearly a week while I tried to figure out what the smell was.I sent this review to Acorn and got a call from the service manager who apologized and told me that the service tech who said the fitting had been cross threaded said that he didn’t mean it was cross threaded and shouldn’t have written that. I asked for a picture of the threads which the tech had taken at the time and they looked okay.I am not completely comfortable with the state of our furnace and will be closely monitoring it for leaks. I asked that they schedule a follow up check in about six months or whenever their quiet time is to be sure we haven’t developed a slow leak. I also suggested they do a comp service while they were here to compensate us for the hassle and risk they caused. No reply.In all conscience I can’t recommend Acorn.After posting this review I received a call from one of the owners. She had no issues with any of my comments and apologized, noting that the service people are run off their feet at the moment but that was no excuse for not responding to my last communication. She offered to send someone round to confirm their were no leaks and also agreed that in the circumstances my request for a follow up check and complimentary tune up during the Spring were completely reasonable. She immediately followed that up with an email confirmation. She is proud of the people they employ and wanted to make sure that I was a satisfied customer. I had initially given them 3 stars, it is a shame it took a dodgy review to get good service. I am not sure yet how I feel about using them again, but as far as this transaction is concerned I am satisfied with the final outcome.Ian Denison

Ian Denison

21:58 25 Nov 22

The pilot light in our old furnace went out in the middle of the cold and we could not re-ignite it. A friend recommended we try Acorn. The technician was extremely efficient and experienced and explained at every step what he was doing. He eventually replaced the pilot light but when he noticed the pilot flame was still weak, he went through the assembly and eventually cleaned out this small tube which was plugged with debris. After he did that, the pilot light was noticeably stronger. The tech is Ke, he was extremely professional and excellent. Not only was he polite, but he took his shoes off before entering our house and also vacuumed up the dust in the furnace after he was finished. Very impressed. He did recommend our 20 year old furnace be replaced, but now with his repairs, we can do it when we are financially ready to so. Five stars for Ke and Acorn!

Elaine Lo

23:14 17 Nov 22

I made an appointment for a technician to come and look at my heat pumps because I was having trouble with them. The technician showed up and asked what the problems I was having with my system, I explained the problems and he told me what he thought he should do to find the problems. He told what he thought it could be and gave me options on how he wanted to proceed, also let me know the probable costs and came to an agreement. Thank god he did a thorough investigation before diving into what I thought was wrong because he figured out the problem and cost me half of what I thought the problem was. I would use Acorn again and if all their technicians are as good as the one I had there a very lucky company.John Newman

Scribner Man

01:41 27 Oct 22

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Experience the Daikin Difference

World Leader: Daikin is the World's No. 1 air conditioning company. Daikin is a global innovator and provider of advanced air conditioning solutions for residential & commercial applications. For almost 90 years, Daikin have created the most efficient, environmentally-friendly comfort systems enabled by extensive research. Daikin is revolutionizing the way people and businesses think about heating and air conditioning.

Product Range: Daikin Air offers a wide range of product solutions to meet the comfort needs of your home.

Climate Commitment & Efficiency: Daikin makes it its mission to reduce energy consumption in order to improve people's comfort and contribute to reducing global warming. To this end, we conduct quantitative environmental assessments for each product life cycle in order to develop products and services that use minimal electricity and to combine these in order to optimize the overall energy consumption of buildings.

Whole House

Advanced Central Air Conditioners

For houses in most climates, a split AC system could be your choice for reliably comfortable air in your home.

First, why is it called a “split” air conditioning system? Because it has components that are located inside and outside the home — literally split into two pieces. You may have also heard it referred to as “central air.” Consisting of an outdoor unit with a condenser and compressor and an indoor unit with a fan and an evaporator coil, a split air conditioning system works by removing warm air from your home and cycling it back as cooler air through a system of supply and return ducts.

A central air conditioner can help you achieve optimal air in your home. If this option is right for you, Acorn Service Group will work with you to get the system that gives your home the best air intelligence.

Single Zone

Ductless Air Conditioners

Ductless air conditioners: they're compact, cost-saving and streamlined. Also known as mini-split air conditioners, these small powerhouses can keep a room or studio cool and comfortable. We offer a lot of options for ductless air conditioning to enhance your comfort in a myriad of spaces.
All Daikin ductless cooling systems feature streamlined, mounted indoor units paired with quiet and compact outdoor units.

As you can likely gather from its name, a mini-split/ductless system is a split system, which means it has components that are located inside and outside the home. However, unlike traditional split HVAC systems, ductless units do not rely on air ducts to route air throughout your home. Rather, a ductless air conditioner is designed to heat or cool a single room, a zone or an addition to your home that may lack or cannot accommodate ductwork

Multi Zone

Ductless Air Conditioners

Homeowners fight over temperatures in their homes and have rooms that go unused for long periods. Now they can save energy and control temperatures independently in up to eight separate zones, with a single outdoor unit. With available wall-mounted, concealed slim-duct, ceiling cassette, and floor-mounted indoor options, Daikin Multi-Zone Systems offer multiple indoor unit styles to meet all home comfort needs.

Heat or cool multiple spaces independently with 1 outdoor unit

Great installation flexibility and a wide choice of styles.
Wide range of outdoor units to which up to 8 indoor units can be connected.
All indoor units can be individually controlled.
The discrete, robust outdoor unit can easily be mounted onto a roof or terrace, or simply to the outside wall.
It is possible to combine different types of indoor units.

Contact us today to learn about the right solution for your home.

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Looking for the latest rebate offers from FortisBC?

REBATE OFFERS

Find out why our Ladner, Tsawwassen, North Delta, Surrey and White Rock customers recommend us to their friends, for all their Daikin Air needs. To book a free air quality consultation - Give us a call or send us an email.